Privacy Information

Privacy Policy

Q: Why does IPTVEZEN use Google Analytics?

Google Analytics helps IPTVEZEN understand website usage and performance so the customer experience can be improved.

This Privacy Policy explains what information IPTVEZEN collects, how it is used, how it is protected and what choices are available to website visitors and customers.

Last updated: July 2026

1. Overview

IPTVEZEN respects your privacy and aims to collect only the information reasonably needed to process orders, provide support, improve the website and communicate with customers.

By using this website or submitting information through our forms, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Depending on how you use the website, we may collect:

✓Your name and email address.

✓Your WhatsApp number when voluntarily provided.

✓Your selected subscription plan and payment method.

✓Your device type, IPTV application and optional order notes.

✓Support messages, troubleshooting details and screenshots you send to us.

✓Basic website usage data collected through Google Analytics.

3. How We Use Information

We may use collected information to:

✓Review and process subscription orders.

✓Send payment instructions and confirm payment status.

✓Deliver account credentials and setup guidance.

✓Provide technical support and respond to enquiries.

✓Prevent fraud, abuse and unauthorized account use.

✓Improve website usability, performance and customer experience.

✓Maintain business records and comply with applicable obligations.

4. Google Analytics

IPTVEZEN uses Google Analytics to understand how visitors use the website. Google Analytics may collect information such as page views, approximate location, device type, browser type, session duration and general interaction data.

We use this information to evaluate website performance, identify popular pages and improve navigation and content.

Google Analytics data is handled according to Google’s own privacy and data-processing practices.

5. Cookies and Similar Technologies

Cookies are small files stored on your device that help websites remember preferences and understand usage patterns.

IPTVEZEN may use essential cookies needed for website functionality and analytics cookies associated with Google Analytics.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality or analytics accuracy.

6. Payment Information

IPTVEZEN does not ask customers to enter credit-card information directly on this website.

Payment may be completed using Interac e-Transfer, a secure PayPal payment link or selected cryptocurrency options such as USDT TRC20.

Payment providers process information according to their own terms and privacy policies. IPTVEZEN may retain payment confirmations, transaction references or order records for customer support, fraud prevention and accounting purposes.

7. How We Share Information

IPTVEZEN does not sell or rent personal information.

Information may be shared only when reasonably necessary with:

✓Payment providers selected by the customer.

✓Website hosting, analytics or technical service providers.

✓Professional advisers when required for legal, accounting or security reasons.

✓Authorities when disclosure is required by applicable law.

8. Data Security

We use reasonable administrative and technical safeguards to protect information against unauthorized access, disclosure, alteration or loss.

However, no website, email system or online transmission can be guaranteed to be completely secure. Customers should avoid sending unnecessary sensitive information by email or WhatsApp.

9. Data Retention

Information is retained only for as long as reasonably necessary to process orders, provide support, maintain records, prevent fraud and meet applicable operational or legal requirements.

Retention periods may vary depending on the type of information and the reason it was collected.

10. Your Privacy Choices

You may contact IPTVEZEN to request access to, correction of or deletion of personal information that we reasonably control, subject to applicable legal and operational requirements.

✓Ask what personal information we hold about you.

✓Request correction of inaccurate information.

✓Request deletion when continued retention is not required.

✓Withdraw optional communications by contacting support.

11. Children’s Privacy

IPTVEZEN services are not directed to children. We do not knowingly request personal information from children without appropriate authorization.

12. External Links

This website may contain links to third-party websites, applications or payment services. IPTVEZEN is not responsible for the privacy practices, content or security of third-party services.

13. Changes to This Privacy Policy

IPTVEZEN may update this policy when website tools, analytics, payment methods or operational practices change.

The current version will always be published on this page with the latest update date.

14. Contact Us

Questions or requests about this Privacy Policy can be sent to ezeniptv@gmail.com or through IPTVEZEN WhatsApp support.

Privacy Policy FAQ

Quick answers about personal information, analytics, payments and privacy requests.

Does IPTVEZEN sell personal information?

No. IPTVEZEN does not sell or rent customer personal information.

Does IPTVEZEN store credit-card information?

No credit-card details are entered directly on the IPTVEZEN website. Payment information is processed through the payment method selected by the customer.

Why does IPTVEZEN use Google Analytics?

Google Analytics helps us understand page views, device usage, session activity and website performance so we can improve the customer experience.

Can I request deletion of my information?

You may contact IPTVEZEN to request deletion of information we reasonably control, subject to applicable record-keeping, fraud-prevention and legal requirements.

How can I contact IPTVEZEN about privacy?

Email ezeniptv@gmail.com or use the WhatsApp support link on this page.